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Traditional front-of-house roles are usually associated with providing excellent customer service. After all, the concierge or receptionist is often the first person you see when you enter a building, right? Not always. In many cases, you’ve already passed a security officer before encountering anyone else — and you may not have even realized it. They’re quietly standing guard, ensuring safety long before a greeting is exchanged. First and foremost, a security officer’s role

GLOBAL PROTECTION GROUP Company Profile About Us Global Protection Group is a professional security services provider based in Windsor Heights, Iowa. We specialize in delivering comprehensive protection solutions tailored to the unique needs of businesses, organizations, and individuals. From retail environments and corporate facilities to special events and executive protection, our team brings professionalism, readiness, and integrity to every assignment. Our approach integ

How to Safely and Effectively Handle Trespassing Incidents on Your Property Dealing with individuals who refuse to leave your property—whether they are homeless or simply loitering—can be stressful and potentially unsafe. Knowing how to respond calmly, legally, and professionally is essential for protecting yourself, your employees, and your customers. This guide walks you through the proper steps to manage these situations safely and responsibly. Step 1: Stay Calm and Keep Y

Security guards are often viewed solely as individuals who provide safety and protection. While this is a critical part of their job, today’s security professionals—especially those at  Global Protection Group —play a far greater role. They serve as the first point of contact for visitors, help shape customer experience, and support the overall professionalism of your business. Security personnel must balance both  security responsibilities  and  customer service duties , and

We deliver reliable private home and multi living security services designed to protect residents, visitors, and property. Our highly trained security agents specialize in access control, perimeter monitoring, and proactive incident prevention, giving property managers and homeowners complete confidence in their safety, security, and privacy.

In the security industry, price is directly connected to quality . While it may be tempting to save money by accepting the lowest bid from a security company, doing so can expose your organization to significant risk. When it comes to protecting your people, property, and reputation, the cheapest option often turns out to be the most expensive mistake. The Value of Professional Security Before examining the dangers of low-ball offers, it’s important to understand the value of

When selecting a security company, one of the most common questions is whether to hire a local or a national provider. Each option has its own strengths and challenges, and the right choice depends on your unique security needs. Whether you’re securing a business, residence, or event, understanding these differences will help you make a confident, informed decision. Understanding Your Security Needs Before comparing providers, take time to assess your situation. Are you loo

It’s important to remember that not all private security services are created equally. Running a business comes with plenty of challenges — managing operations, supporting staff, and keeping customers happy. But one of the biggest concerns business owners face is protecting their property from theft, vandalism, and other crimes. That’s why many companies choose to invest in professional security services to keep their workspace safe and give everyone peace of mind. If you’re

Security patrols are one of the cornerstones of an effective physical security strategy. They involve the regular monitoring of specific areas by trained security personnel to detect, deter, and respond to potential threats and safety hazards. Beyond simply being a visible presence, security patrols play a critical role in protecting people, property, and operations. The Main Objectives of Security Patrols 1. Prevent Crime One of the primary goals of a security patrol is to d